Tom was born and raised in the automotive industry with a strong background in training and development. He is a highly energetic, persuasive communicator and inspiring sales leader.
Scott Thompson-Director of Customer Training
Scott Thompson has over 20 years in Automotive Sales, Management, Training, and Consulting. He has worked with many different manufacturers covering domestic, Asian import and luxury brands. He is also a Certified Personnel Consultant and is passionate about the importance of Human Capital Management in the automotive industry.
Doug Sprinthall-Customer Training Manager
Doug, an NADA Dealer Academy graduate, brings over 30 years of automotive experience to the Ryan Adams Group. Doug has experience working in sales, sales management, general management, marketing and training. He spent 15 years at Walser Automotive Group, an early adapter of the one-price business model, where he created the New and Pre-owned Director position and worked as the Marketing Director. Doug has mentored sales consultants and managers and enjoys working closely with dealers on the journey to Upfront Pricing.
Katie Lambert-Customer Training Manager
Katie Lambert has a passion for engaging and motivating automotive employees to be the very best they can be, both professionally and personally. Katie believes strongly in negotiation-free selling and feels that loyalty and customer satisfaction are the direct results of such a business model. Katie has over 20 years of automotive experience in sales, management and training. Katie is an ATD Master Certified Trainer and an experienced coach and instructional designer.
Dean Adams-Brand Management
Dean Adams active business, marketing and brand leadership increased the focus and concentrated resources directed at global strategic brands (3M®, Scotch®, Otto Bock®, and Post-it®) and resulted in sustained, profitable growth and increased market share. He brings 35 years of global business, marketing and brand experience in industries including automotive OEM, automotive aftermarket, industrial manufacturing, health care, electronics, consumer, marine, and printing. His expertise in new product marketing, business development, corporate brand strategy has helped his clients grow faster, increase market share and brand loyalty.
Dean has developed leading edge marketing and brand management processes and tools that have enabled power brands to increase perceived value for end customers, generate greater brand loyalty and drive sales and profits.
Austin O’Brion brings over 15 years of experience building digital excellence within companies. Austin is the Chief Revenue Officer and co-founder at Token of Trust, a cloud-based identity verification platform used by businesses worldwide to screen consumers, meet compliance requirements, and reduce the risk of fraud. Prior to Token of Trust, Austin led the creation of new products, brought them to market, and managed customer acquisition through digital channels at massive scale for companies such as Michael Foods, Cambria, and LeMond Cycling.